Terms & Conditions

Terms and Conditions of Booking (2022)

  • Kayak Essentials course fees include: all coaching and guiding services
  • Our courses do not include: accommodation costs, catering needs, transport

Course Fees

  • A place can only be confirmed with a completed booking and course fee.
  • Please refer to individual course booking information for specific course fees.

Cancellation by You

  • If you need to cancel a course booking, please contact us by email.
  • Cancellations up to 4 weeks before the course date will receive a full refund.
  •   Cancellations by the client: less than 4 weeks prior to the course date: if this cancellation affects the running of the course and/or impacts upon other clients’ bookings, we reserve the right to retain 100% of monies paid to that date.
  •   If we find a replacement booking, we will refund all monies paid by you.

Cancellation by Us

  • We make every attempt to ensure that advertised courses do actually run, but do reserve the right to cancel at any time where the bookings fail to reach a viable minimum number.
  • In the event where conditions are deemed to be unsuitable, as much notice as possible will be given and clients will be offered the following options:
  • Full refund of fees paid.
  • You may also choose the same course on alternative dates.
  • We will not be liable for payments made to other service providers, such as travel, accommodation, equipment hire.

Insurance Information

  • All coaching sessions are protected by Professional Indemnity insurance cover.
  • All lead coaches will be appropriately qualified, with current British Canoeing membership and first aid qualifications.
  • This insurance does not cover individual participants for claims arising from personal accident, loss of possessions or your inability to attend any or all coaching days.
  • We strongly recommend all participants to ensure that they have appropriate personal insurance in place to cover them against such eventualities.