Terms & Conditions

In 2020 / 2021 we have suspended our regular Terms & Conditions.
Given the exceptional circumstances of these years, we guarantee that all courses fees paid by our students for any 2020 / 2021 courses are 100% refundable, for any reason and without any time limit.

You can book with us, confident that your deposit / course fee payments are secure and refundable. 

• Kayak Essentials course fees include: all coaching and guiding services
• Our courses do not include: accommodation costs, catering needs, transport
• If you require sea kayak provision, or transport to / from coaching venues, please contact us to discuss your needs

Terms and Conditions of Booking (2021)

Course Fees

• A place can only be reserved on receipt of a completed booking form and course fee.
• 50% of the total course fee is required at the time of booking; the balance payable 3 weeks prior to the course date.

Please Come Prepared
– if you book a British Canoeing qualification course, please ensure the following:

• You have the all necessary equipment (see specific course guidelines).
• You are familiar with British Canoeing requirements (including costs and registration) for your chosen course –
  for latest guidelines visit: www.britishcanoeing.org.uk/coaching-leadership/

Cancellation by You (suspended until after 2021 – 100% course fee refund guarantee – see above)

• If you need to cancel a course booking, please contact us by email.
• Cancellations up to 3 weeks before the course date will receive a full refund.
•   Cancellations by the client: less than 3 weeks prior to the course date: if this cancellation affects the running of the course and/or impacts upon other clients’ bookings, we reserve the right to retain 100% of monies paid to that date.
•   If we find a replacement booking, we will refund all monies paid by you.

Cancellation by Us

• We make every attempt to ensure that advertised courses do actually run, but do reserve the right to cancel at any time where the bookings fail to reach a viable minimum number.
• In the event where conditions are deemed to be unsuitable, as much notice as possible will be given and clients will be offered the following options:
• Full refund of fees paid.
• You may also choose the same course on alternative dates.
• We will not be liable for payments made to other service providers, such as travel, accommodation, equipment hire.

Insurance Information